general event FAQs

1. What do we need to facilitate an in-person Big Smoke Event?

For your presentation/live leaderboard, we need access to a HDMI compatible screen & decent speaker system (we want you to be able to hear your videos!). Other than that, an attitude to get stuck in & maybe even have a bit of fun!

2. DO YOU SOURCE VENUES FOR US?

Venue is separate to the activity, however if you book with us we have a number of venues we often use that we can pass on the details for.

3. I want an event for under 20 people - is that possible?

Absolutely. There is a minimum event cost that supports up to 20 people. This is to ensure that our costs are met on this side for planning, designing & staffing your event. 

These are for groups below 20; 

• Scavenger Hunt - £600 + VAT

• Jenga - £600 + VAT 

• Bingo - £500 + VAT

• Trivia Quiz - £500 + VAT 

• At The Races - £600 +VAT

NB: these are our standard packages; these do not include our premium packages which can be found in our Team Events Brochure HERE

4. WHEN DO I NEED TO PAY BY?

We require a deposit (minimum event fee) to secure your booking with final payment due 1 week before your event along with your final attendee numbers. Please note: we cannot go ahead with your event until payment is received.

5. I don’t know how many people are attending yet, is this a problem?

Not at all! To confirm your booking, we will require the minimum event cost as a deposit and we will ask for your final numbers by latest 1 week before your event. 

6. When are final numbers due?

1 week prior (at the latest)

7. What time will the big smoke team by arriving to set up for my event?

The team will be arriving 30 minutes prior to your event start time to get everything set up & running. Please have tech support on hand if you are in a space you are not used to to support our team.